About this role
CCC Help Desk Representative Incident Management Agent (Belgrade) at Ncratleos. Location: Belgrade or Serbia. Role: managing incidents, performing diagnostics, documenting cases Requirements: Must have very high Spanish (C1), experience in technical support/Service Desk/NOC/incident management, advanced Excel and Outlook skills, strong communication, and availability for 24x7 rotating shifts. Category: Information Technology Seniority: Entry Level Tools: Microsoft Excel, Microsoft Outlook, ServiceNow, Remedy Commitment: Full Time Workplace: Onsite Languages: Spanish, English