About this role
FEMA 2026 July at Atento. Location: United States. Role: handling calls, verifying information, documenting interactions Requirements: Bilingual English/Spanish (B2+ / C1 preferred), prior customer service or call center experience preferred, strong communication and listening skills, attention to detail, ability to handle emotional situations, basic computer skills, flexible schedule. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish