About this role
AGENTE DE CALL CENTER at MONTECRISTO INTERNATIONAL SERVICES S.A.. Location: Desamparados, San José, Costa Rica. Role: answering calls, scheduling appointments, escalating issues Requirements: Provide remote customer service via phone, WhatsApp and social media; schedule appointments; manage confidential information; meet service KPIs; 1–3 years experience; secondary education; proficiency with office tools and billing systems; Spanish language proficiency. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: Spanish