About this role
AGENTE DE CALL CENTER at MONTECRISTO INTERNATIONAL SERVICES S.A.. Location: Desamparados, San José, Costa Rica. Role: attending calls, scheduling appointments, managing escalations Requirements: Provide remote customer service via phone, WhatsApp and social media; schedule appointments; handle escalations; use client management platforms; 1+ year experience; secondary education; proficiency in Spanish (A2). Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: Spanish