About this role
Remote technical support agent at NTT DATA Services. Location: Guadalajara, Jalisco, Mexico. Role: handling calls, documenting tickets, resolving incidents Requirements: 4 years service desk/helpdesk experience (or equivalent), 1 year technical troubleshooting, high school diploma, shift-flexible (nights/weekends/holidays), quiet wired internet workspace, ability to lift 25 lbs, travel up to 10%. Category: Information Technology Seniority: Mid Level Tools: Epic, Cerner, McKesson, Meditech Commitment: Full Time Workplace: Remote Languages: English