About this role
Danish/English Speaking Technical Support Agent (Business to Business) at VIPRE Security Group. Location: Philippines. Role: providing support, troubleshooting issues, escalating issues Requirements: Danish and English fluency, 3+ years technical troubleshooting or customer support experience, knowledge of Windows/macOS/Linux, internet protocols; experience with VPN, Microsoft 365/Google Workspace and Zendesk/Confluence/Jira preferred; high school minimum and at least one technical certification or equivalent. Category: Customer Service Seniority: Mid Level Tools: Windows, macOS, Linux, VPN, Microsoft 365, Google Workspace, Zendesk, Confluence, Jira Commitment: Full Time Workplace: Onsite Languages: Danish, English