About this role
Third Party Help Desk Agent- Pharmacy at Albertsons Companies. Location: Boise, Idaho, United States. Role: troubleshooting billing, documenting calls, liaising payers Requirements: High school diploma or equivalent required; licensed/certified pharmacy technician or ~2 years retail pharmacy experience preferred. Strong problem‑solving, customer service, knowledge of third‑party billing/NCPDP, and Microsoft Office proficiency. Category: Healthcare Services - Pharmacy Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams Certifications: pharmacy technician Commitment: Full Time Workplace: Onsite Languages: English