About this role
Senior Customer Success Engineer - Prisma AIRS at Palo Alto Networks. Location: United Kingdom. Role: architecting solutions, guiding adoption, mitigating churn Requirements: 5+ years in customer success/solutions/DevOps within application, network, or data security; expertise in AI automation, agentic deployments, SDLC, APIs; executive communication and enterprise account leadership. Category: Customer Service Seniority: Senior Level Tools: Prisma AIRS, Claude Code, Salesforce, JIRA, Gainsight, Tableau Commitment: Full Time Workplace: Remote Languages: English