About this role
IT Support & Workplace (ITSW) Agent (f/m/d) at Levio. Location: Berlin, Berlin, Germany. Role: providing support, managing tickets, maintaining documentation Requirements: Bachelor's or equivalent, 3+ years workplace support experience, expertise in Windows/macOS device support, ITIL experience, network and video-conferencing knowledge, fluent English and German (B2), strong communication skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft O365, JAMF, Microsoft Intune, Autopilot, Active Directory, Okta, Jira, Confluence, Microsoft Teams, Zoom Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English, German