About this role
CX Support Agent at Rappi. Location: Mexico City, Ciudad de México, Mexico. Role: providing support, resolving cases, generating insights Requirements: 1–3 years in customer service/contact centers; strong verbal and written communication, analytical mindset, problem-solving orientation, empathy, ability to work in dynamic, results-driven environments; experience with digital marketplaces is a plus. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: Spanish