About this role
vBDC Outbound Team Lead at Contact Center Pros, LLC dba Call Source. Location: Oklahoma City, Oklahoma, United States. Role: leading team, coaching agents, monitoring performance Requirements: Lead and coach 8-10 outbound agents, drive appointment-setting performance, monitor KPIs, provide real-time coaching, and ensure schedule adherence; outbound call center experience and high-school diploma/GED required. Category: Sales Seniority: Mid Level Tools: Google Chrome, Windows 11 Commitment: Full Time Workplace: Remote Languages: English