About this role
PBX Agent - BBR at Balboa Bay Resort. Location: Newport Beach, California, United States. Role: handling calls, assisting guests, managing messages Requirements: Customer/guest service experience preferred; must handle phone, computer and face-to-face guest interactions, maintain discretion, perform basic math, learn hotel telephone/computer systems, and speak/read/write English. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Hotsos, TrustYou, Opera, switchboard Commitment: Full Time Workplace: Onsite Languages: English