About this role
Team Leader 2ª a 6ª- Contact Center - Porto (39332) at Intelcia Portugal. Location: Amarante, Porto, Portugal. Role: team management, performance analysis, reporting results Requirements: Experience in team leadership; ability to analyze agent performance and provide actionable feedback; ability to generate reports and drive results. Category: Customer Service Seniority: Mid Level Commitment: Full Time, Contract Workplace: Onsite Languages: Portuguese