About this role
Service Desk Agent L1 (Barcelona) at D-ploy. Location: Barcelona, Catalonia, Spain. Role: troubleshooting issues, documenting tickets, managing backlog Requirements: Fluent English; strong problem solving, communication, planning and multitasking skills; advanced Microsoft Office a plus; ability to work independently and follow processes; must provide criminal record extract ≤3 months. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, ITSM Certifications: criminal record extract Commitment: Full Time Workplace: Onsite Languages: English