About this role
Front Desk Agent II at Hilton Miami Downtown. Location: Miami, Florida, United States. Role: greeting guests, assigning rooms, handling inquiries Requirements: High school diploma/GED, 6–12 months front desk experience, fluent English, basic math, customer service skills, ability to stand long periods, and ability to handle multi-line phones and reservation systems. Category: Customer Service Seniority: Entry Level Tools: HotSoS, Kipsu, PBX, Hhonors Commitment: Full Time Workplace: Onsite Languages: English