About this role
Bilingual Field Support Agent at H&R Block. Location: Calgary, Alberta, Canada. Role: resolving incidents, supporting users, coordinating support Requirements: Bilingual French/English, strong oral/written communication, intermediate Microsoft Excel and Word, familiarity with H&R Block tax software (SIC, LPI, FVM) is an asset, ability to prioritize and work flexibly. Category: Customer Service Seniority: Entry Level Tools: SIC, LPI, FVM, Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Remote Languages: English, French