About this role
Service Desk Agent at SAIC. Location: Kentucky or United States. Role: supporting users, resolving incidents, processing requests Requirements: High school diploma and 1–2 years IT help desk experience; strong communication and problem-solving; ability to obtain HDI CSR within 6 months and public trust clearance eligibility. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft Office Certifications: hdi customer service representative Commitment: Full Time Workplace: Remote Languages: English