About this role
Customer Care Center Agent at Metro. Location: Cincinnati, Ohio, United States. Role: handling inquiries, documenting communication, routing calls Requirements: High school diploma required (associate preferred). 2+ years related experience. Strong verbal/written communication, multi-line phone and office equipment experience, and working knowledge of COM, Trapeze, TransitMaster, eFare, and OTP. Category: Customer Service Seniority: Entry Level Tools: COM, Trapeze, TransitMaster, eFare, OTP Commitment: Full Time Workplace: Onsite Languages: English