About this role
Call Center Supervisor at Conduent State Healthcare, LLC. Location: United States. Role: coaching staff, managing operations, preparing reports Requirements: 3+ years call center supervisory experience, proficiency with Verizon Max Agent or NICE CXone, MS Office skills, data analysis and coaching abilities, strong communication, and knowledge of Medicaid/CHIP/public health programs. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Suite, Verizon Max Agent, NICE CXone Commitment: Full Time Workplace: Remote Languages: English