About this role
Partner Technical Advisor at Zoom. Location: United States. Role: ensuring adoption, managing portfolio, enabling partners Requirements: 8+ years technical CX experience with Contact Center, Virtual Agents, and WEM; 5+ years customer-facing experience; partner/SI experience; strong technical and analytical skills. Category: Customer Service Seniority: Senior Level Tools: SIP, RESTful APIs, WebRTC, SBC, Salesforce, Microsoft Dynamics, ServiceNow, HubSpot, Zendesk, BrightHire Commitment: Full Time Workplace: Remote Languages: English