About this role
Principal Service Engineer (Hyderabad, Telangana, IN) at Providence Global Center. Location: Hyderabad, Telangana, India. Role: Design agents, Orchestrate workflows, Govern guardrails Requirements: Senior ServiceNow Developer with 6-12 years IT experience, GenAI/LLM automation, Now Assist, and agentic AI expertise. Category: Information Technology Seniority: Senior Level Tools: ServiceNow Agent Studio, AI Agent Orchestrator, AI Control Tower, Now Assist Hub, SkillKit, Flow Designer, Studio, IntegrationHub, Advanced Script Includes, Business Rules, Glide APIs, Now LLM, Claude, OpenAI API, RAG, JavaScript, JSON, Python, PowerShell Certifications: certified system administrator (csa), certified application developer (cad), servicenow micro-certifications in now assist Commitment: Full Time Workplace: Onsite Languages: English