About this role
Service Desk Agent at Thames Water. Location: Reading, Reading, United Kingdom. Role: Provide support, Resolve incidents Requirements: ITIL desirable; ServiceNow knowledge bonus; knowledge of security processes; proficiency with Windows 10/11, Office365, SSCM, Intune, Azure/AD, MFA, SSPR, PowerBI, LAPS, BitLocker Category: Information Technology Seniority: Mid Level Tools: Windows 10, Windows 11, Office365, SSCM, Intune, Azure/Active Directory, MFA, SSPR, PowerBI, LAPS, Bitlocker Certifications: itil, servicenow, security Commitment: Full Time Workplace: Onsite Languages: English