About this role
Senior Agent Front Office (m/w/d) - Estrel Tower at Estrel. Location: Berlin, Berlin, Germany. Role: checking in, handling reservations, leading shifts Requirements: Vocational hotel training, several years front office experience, shift leadership experience desirable, fluent German and good English, proficiency with Protel and MS Office, strong guest-service and organizational skills. Category: Customer Service Seniority: Mid Level Tools: Protel, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: German, English