About this role
Centralized Care Agent at Johnson Controls. Location: Aurora, Colorado, United States. Role: handling calls, updating accounts, creating requests Requirements: High school diploma or equivalent, 1–2 years service coordination or call center experience, knowledge of HVAC/Fire/Security terminology, Windows and MS Office proficiency, strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: Windows, Microsoft Word, Microsoft Excel, NxGen Commitment: Full Time Workplace: Onsite Languages: English