About this role
Centralized Care Agent at Jci. Location: Aurora, Colorado, United States. Role: handling calls, creating requests, dispatching technicians Requirements: Handle inbound customer calls, create service requests, update accounts, dispatch technicians, and use service management tools; high school diploma and 1-2 years related experience required. Category: Customer Service Seniority: Entry Level Tools: NxGen, Windows, MS Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English