About this role
Bilingual French Contact Center Agent I at United Nations Federal Credit Union (UNFCU). Location: Long Island City, New York, United States. Role: providing service, resolving inquiries, identifying needs Requirements: High school diploma/GED, 2+ years customer service experience, fluency in French, intermediate Microsoft Word and Excel skills, strong communication and multitasking, knowledge of BSA/AML compliance and contact center KPIs. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: French, English