About this role
Proc Reg Category Mgmt Asst Analyst L5 at PepsiCo. Location: New Cairo, Cairo Governorate, Egypt. Role: managing tickets, resolving issues, training users Requirements: Provide first-level procurement support via a ticketing platform, manage and resolve tickets, conduct user training, document ticket activity, and propose process improvements. Category: Customer Service Seniority: Entry Level Tools: Jira, ServiceNow, Zendesk Commitment: Full Time Workplace: Onsite Languages: English