About this role
Virtual Agent at US Physical Therapy. Location: Grand Rapids, Michigan, United States. Role: Greet patients, Verify information, Manage queues Requirements: High school diploma or equivalent; strong communication and customer-service skills; ability to multitask; comfortable with technology; maintain confidentiality and HIPAA compliance. Category: Administrative & Clerical Support Seniority: Entry Level Tools: WelcomeWare, EMR software, payment platforms, secure communication tools Commitment: Full Time, Part Time, Contract, Internship, Temporary, Seasonal, Volunteer Workplace: Onsite Languages: English