About this role
Service Desk Agent at SAIC. Location: Flexwork, Kentucky, United States. Role: supporting users, resolving incidents, documenting cases Requirements: High school plus 1–2 years IT help-desk experience, excellent communication and problem-solving, ability to obtain HDI CSR within 6 months, U.S. citizen/green card holder with 3+ years U.S. residence and ability to obtain Public Trust. Category: Information Technology Seniority: Entry Level Tools: Windows, Office Certifications: hdi csr Commitment: Full Time Workplace: Remote Languages: English