About this role
Full-Time Client Success Agent at The Facilities Group. Location: New Jersey or North Carolina. Role: resolving issues, scheduling services, managing workorders Requirements: High school diploma/GED, 1+ year customer service experience preferred, remote work experience preferred, intermediate MS Office (Outlook, Word, Excel) and Microsoft Teams, strong communication and attention to detail. Category: Customer Service Seniority: Entry Level Tools: Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, JANIT, IVR Commitment: Full Time Workplace: Remote Languages: English