About this role
Customer Support Unit Agent at IAG Cargo. Location: Madrid, Community of Madrid, Spain. Role: providing support, monitoring shipments, coordinating partners Requirements: Customer service experience, A Level or equivalent, English and Spanish fluency, knowledge of cargo and airline processes, strong communication, negotiation, attention to detail, able to work shifts including weekends and bank holidays. Category: Transportation and Logistics Seniority: Entry Level Tools: LinkedIn Learning, Rosetta Stone Commitment: Full Time Workplace: Hybrid Languages: English, Spanish