About this role
Factory Customer Service Agent (Order Handling) at Abb. Location: San Pedro Garza García, Nuevo León, Mexico. Role: processing orders, monitoring performance, supporting customers Requirements: 3+ years order handling/customer service experience, proficiency in order fulfillment processes, experience with business intelligence tools, English fluency, ability to meet KPI targets and coordinate cross-functional teams. Category: Customer Service Seniority: Mid Level Tools: Microsoft Power BI, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English