About this role
Customer Experience Technology Specialist - AI & Copilot at Cat. Location: Chicago or Peoria or Irving. Role: designing agents, deploying solutions, leading adoption Requirements: Experience designing and deploying Microsoft Copilot Agents and Copilot Studio, Power Platform and Dynamics 365 expertise, JavaScript/C#/Azure Functions proficiency, omnichannel contact center experience, strong communication and governance skills. Category: Information Technology Seniority: Mid Level Tools: Copilot Studio, Copilot Agents, Power Platform, Microsoft Dynamics 365, Microsoft Graph, Azure Functions, JavaScript, C# Commitment: Full Time Workplace: Onsite Languages: English