About this role
Manager, WFM Enterprise AI Strategy and Planning at Td. Location: Toronto or Montréal. Role: leading integration, translating decisions, ensuring alignment Requirements: 5+ years in workforce management/strategy with experience in contact center operations, financial modelling, AWS AI or agentic AI initiatives, and ability to translate complex inputs into workforce plans. Category: Project and Program Management Seniority: Senior Level Tools: AWS, agentic AI Commitment: Full Time Workplace: Onsite Languages: English