About this role
Director, Implement To Renew at Blackbaud. Location: United States. Role: governing systems, driving retention, aligning stakeholders Requirements: 15+ years in customer success, professional services, or post-sale operations; experience with value-stream operating models, SAFe/LPM, AI/agentic systems ownership, cross-functional transformation, and data-driven retention strategies. Category: Project and Program Management Seniority: Senior Level Tools: SAFe, Lean Portfolio Management (LPM), AI, ART Commitment: Full Time Workplace: Remote Languages: English