About this role
Patient Portal Service Desk Agent I (Appointment Unit) at Nordic. Location: United States or Madison. Role: handling calls, scheduling appointments, documenting requests Requirements: Provide high-volume inbound phone support for patient appointment scheduling, cancellations, and rescheduling; strong customer service, English proficiency, typing, and ability to work nights/weekends. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English