About this role
Guest Services Agent - Residential at Onni. Location: Los Angeles, California, United States. Role: greeting guests, administering check-ins, coordinating services Requirements: High school degree required; hospitality coursework preferred. Proficiency with Microsoft Project/Outlook/Word/Excel/Windows. Strong luxury customer service, communication, organization, and ability to work weekends/holidays/overnights (shift 3:00pm-11:30pm). Category: Customer Service Seniority: Entry Level Tools: Microsoft Project, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Windows, CCTV, Artificial intelligence (AI) tools Commitment: Full Time Workplace: Onsite Languages: English