About this role
Guest Relations | Season 2026 | Villa Sant'Andrea, A Belmond Hotel at Belmond. Location: Taormina, Sicily, Italy. Role: welcoming guests, handling inquiries, coordinating amenities Requirements: Previous guest relations experience in a 5-star luxury hotel; proficiency with hotel management systems and Microsoft Excel; excellent communication, interpersonal and problem-solving skills; polished appearance; fluent in Italian and English. Category: Customer Service Seniority: Mid Level Tools: hotel management systems (HMS), Microsoft Excel Commitment: Full Time, Seasonal Workplace: Onsite Languages: Italian, English