About this role
Product Support Agent - Smart Building at RealPage. Location: Texas, United States. Role: resolving issues, troubleshooting problems, documenting interactions Requirements: 2+ years customer service experience (contact center preferred); strong written and verbal communication; technical troubleshooting across multiple systems; ticket ownership; ability to de-escalate and handle escalations; customer-first mindset. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English