About this role
Customer Service Supervisor - Hyatt Shared Service Center at Hyatt Hotels Corporation. Location: Moore, Oklahoma, United States. Role: supervising team, monitoring interactions, coaching agents Requirements: Lead and supervise customer service agents, monitor interactions, create performance plans, analyze team metrics, coach and develop staff; 2+ years customer service leadership and Associate's degree or equivalent experience; MS Office; ServiceNow/Opera a plus. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, ServiceNow, Opera Commitment: Full Time Workplace: Onsite Languages: English