About this role
Canton Field Services Agent - Jr at Softtek. Location: Canton, Michigan, United States. Role: resolving incidents, supporting users, managing assets Requirements: 1–3 years desktop/technical support experience, associate degree or equivalent, Windows and Microsoft 365 proficiency, strong customer service and communication, ability to lift ~30–40 lbs. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, Microsoft 365, Outlook, ServiceNow, Jira, Freshservice, Active Directory Certifications: comptia a+, network+ Commitment: Full Time Workplace: Onsite Languages: English