About this role
Customer Engagement Agent at City of Waco, TX. Location: Waco, Texas, United States. Role: responding inquiries, documenting interactions, troubleshooting issues Requirements: H.S. diploma/GED and 1 year customer service or call center experience required; some college preferred. Must handle inquiries, document interactions, and follow policies. Category: Customer Service Seniority: Entry Level Tools: Customer Information System (CIS) Commitment: Full Time Workplace: Onsite Languages: English