About this role
Call Agent, Bureau of Customer Support at City of New York. Location: Long Island City, New York, United States. Role: handling calls, providing information, updating records Requirements: High school diploma or equivalent and 3 years community work experience (or equivalent); strong customer service, telephone/chat communication, basic computer literacy; Spanish speaking a plus. Category: Customer Service Seniority: Mid Level Tools: Accela, E-vital status portal, NYC DOHMH website Commitment: Part Time Workplace: Onsite Languages: English