About this role
Call Agent, Bureau of Customer Support at City of New York. Location: Long Island City, New York, United States. Role: answering calls, handling chats, updating records Requirements: High school diploma or equivalent and 3 years community work experience (or equivalent); strong customer service, telephone/chat communication, basic computer literacy; Spanish a plus. Category: Customer Service Seniority: Mid Level Tools: E-vital status portal, Accela Commitment: Part Time Workplace: Onsite Languages: English