About this role
Store Support Clerk - Level 1 Help Desk at refueloperatingcompany. Location: Indianola, Mississippi, United States. Role: Record service calls, Classify service calls, Escalate issues Requirements: Assist store employees by phone with questions on store technology, maintenance, dashboards; on-call after hours; record and classify service calls; escalate when needed; basic MS Office; strong communication; learn hardware fast. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Palm POS, MWS Store, Auditor, Hand Held, CAO, Phone Cards, Money Orders, ATM Commitment: Full Time Workplace: Onsite Languages: English