About this role
HCVR Dual Rate Front Desk Clerk-Level I (Full Time; Varied Shift) at Harrah's Valley River Casino & Hotel. Location: Murphy, North Carolina, United States. Role: checking guests, processing reservations, resolving complaints Requirements: Perform guest check-in/out, process reservations, handle billing, resolve guest complaints, and use Windows/Microsoft Office; high school diploma and ~1 year front desk experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Word, Excel, PowerPoint, Outlook, LMS, Kronos Commitment: Full Time Workplace: Onsite Languages: English