About this role
Phone Operator at FHCCGLA. Location: Bell Gardens, California, United States. Role: answering calls, triaging calls, scheduling appointments Requirements: Answer multi-line phones, triage calls, schedule appointments, update patient demographics; CPR required, HS diploma, 1 year medical office/telephone/customer service experience, typing 25 wpm, NextGen/EMR and Microsoft proficiency; Spanish language ability. Category: Customer Service Seniority: Entry Level Tools: NextGen (E.H.R. & PMS), Microsoft Word, Microsoft Excel, Solution Reach, Patient Portal Certifications: cpr Commitment: Full Time Workplace: Onsite Languages: English, Spanish