About this role
Senior Associate Managed Services Operations Specialist at NTT DATA. Location: Mumbai or Chennai. Role: managing shift roster, monitoring operations metrics, resolving client issues Requirements: Moderate level work experience in managed service delivery within a large scale technology services environment. Bachelor's degree or equivalent in IT or Business Administration. ITIL foundation certification. Category: Business Operations Seniority: Mid Level Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English