About this role
Telephone Operator 2 at The University of Toledo. Location: Toledo, Ohio, United States. Role: assisting callers, directing callers, resolving issues Requirements: High school diploma/GED, experience operating switchboard/automated call distribution (or equivalent coursework), MS Office familiarity, minimum 32 WPM typing, ability to handle aggravated callers and emergency situations professionally. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Star, Intellidesk, automated call distribution system, switchboard system, TDY/TDD phone line Commitment: Part Time Workplace: Onsite Languages: English