About this role
Call Center Operator (West MI) at DK Security, Inc. Location: Grand Rapids or Kentwood. Role: answering calls, dispatching personnel, monitoring cctv Requirements: Must be 18+, have a high school diploma/GED (some college preferred), pass background checks (no certain convictions), excellent customer service and communication, multi-tasking and emergency procedure skills, ability to document and operate dispatch systems. Category: Customer Service Seniority: Entry Level Tools: computer-aided software, CCTV, multi-line switchboard Commitment: Part Time Workplace: Onsite Languages: English